Disclaimer

General Disclaimer

The information provided on InsuranceQuotes.co.za is for general informational purposes only.

Not a Medical Aid Scheme

InsuranceQuotes.co.za is not a medical aid scheme, insurer, or financial services provider. We are a free comparison service that connects consumers with licensed, FAIS-accredited advisors.

Not Financial Advice

The content on this website does not constitute financial, medical, or insurance advice. Consult with a qualified financial advisor before making decisions about medical aid coverage.

Plan Information

Medical aid plan details, pricing, and benefits are subject to change by the respective schemes. Verify all plan details directly with the provider before making a decision.

Quotes and Comparisons

Quote results are based on the information you provide and are indicative only. Final premiums and benefits are determined by the medical aid scheme.

Limitation of Liability

To the fullest extent permitted by law, InsuranceQuotes.co.za shall not be liable for any loss or damage arising from the use of this website.

POPIA & Data Privacy

InsuranceQuotes.co.za is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

What we collect: We collect personal details you voluntarily provide when requesting quotes, including your name, contact number, email address, age, household composition, and medical aid preferences.

Why we collect it: Your information is used solely to generate personalised medical aid quotes and to connect you with licensed, FAIS-accredited advisors who can assist you.

How we store it: All personal data is stored securely using industry-standard encryption and access controls. We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Sharing your data: We share your information only with vetted, authorised financial advisors for the purpose of providing you with medical aid quotes. We do not sell your personal information to third parties.

Your rights: Under POPIA, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at privacy@insurancequotes.co.za.

For full details, please see our POPIA Compliance and Privacy Policy pages.

Third-Party Links

This website may contain links to external websites operated by third parties, including medical aid scheme websites, financial services providers, and partner platforms.

InsuranceQuotes.co.za does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites.

Clicking on a third-party link means you are leaving our website. We encourage you to read the privacy policy and terms of service of every website you visit.

Any transactions or interactions you have with third-party websites are solely between you and that third party. InsuranceQuotes.co.za accepts no liability for any loss or damage arising from your use of external sites.

Cookies & Tracking

InsuranceQuotes.co.za uses cookies and similar tracking technologies to improve your browsing experience and to analyse website traffic.

Essential cookies: Required for the website to function properly, such as maintaining your session and remembering your form progress.

Analytics cookies: We use Google Analytics (GA4) to understand how visitors interact with our site. This data is aggregated and anonymised where possible.

Marketing pixels: We may use Meta (Facebook) Pixel and other tracking tools to measure the effectiveness of our advertising campaigns. These tools may collect data about your browsing activity across websites.

Your choices: You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

By continuing to use this website, you consent to the use of cookies as described above.

Complaints & Dispute Resolution

InsuranceQuotes.co.za is committed to resolving any complaints or disputes fairly and promptly.

Step 1 — Contact us: If you have a complaint about our service, please email us at complaints@insurancequotes.co.za with a detailed description of your concern. We aim to acknowledge your complaint within 2 business days and resolve it within 10 business days.

Step 2 — Escalation: If you are not satisfied with our response, you may escalate the matter to the relevant regulatory body. For complaints relating to financial advice received from an advisor connected through our platform, you may contact the FAIS Ombud at www.faisombud.co.za.

Step 3 — Information Regulator: For complaints specifically relating to the processing of your personal information under POPIA, you may lodge a complaint with the Information Regulator at www.justice.gov.za/inforeg.

Last updated: March 2026